Help Center

The homepage search bar is the fastest way to compare flights across providers:

1. 1Open skylerb.com and find the search form at the top of the page.
2. 2Type your departure city or airport — pick the suggestion that matches the airport you can actually reach.
3. 3Type your destination the same way.
4. 4Select a departure date on the calendar. For round trips, add a return date.
5. 5Set passengers (adults, children, infants) if the form shows those controls.
6. 6Press Search and wait for results — loading can take 10–30 seconds depending on route and partners.
7. 7Scan the list for price, total duration, stops, and airline. Click the offer you want.
8. 8You will be redirected to the booking site — finish there, not on SkyLerb.

Small changes to how you search can surface meaningfully different prices:

• Use the official airport code when you know it (JFK, LAX, ORD) — results are more accurate than city names with multiple airports.
• If your city has several airports, search each one or pick the closest — fares can differ significantly between airports in the same metro area.
• For international trips, confirm whether results show the full itinerary including connections — nonstop vs one-stop can change price and travel time.
• Traveling with infants or children? Set the correct passenger count before searching so per-person pricing is closer to what you will pay at checkout.
• Basic economy fares often restrict seat selection, carry-on bags, and changes — compare total trip cost including bags before choosing the cheapest row.
• Red-eye and mid-week departures are often cheaper than Friday afternoon or Sunday evening peaks.
• Searching twice a few hours apart can surface different prices — airlines adjust inventory frequently.
• Clear your search and start fresh if you change dates or passengers — leftover fields sometimes cause confusing results.

Each row in the results list is an offer from a travel partner, not a ticket you hold yet:

• Headline price is usually per adult before optional extras — taxes may be included or shown separately depending on the partner.
• Total travel time includes layovers — a 18-hour trip with a long connection may be cheaper but harder than a nonstop.
• Multiple airlines on one itinerary often means codeshare or partner tickets — verify the operating carrier for each leg.
• Some prices are cached — if a fare fails at checkout, refresh the search; seats may have sold out.
• Currency may convert at checkout based on the partner site and your card issuer.
• SkyLerb may rank or sort offers for relevance; we do not control inventory or final pricing.

Before you click an offer, check:

1. 1Departure and arrival airports — some listings use secondary airports farther from the city.
2. 2Number of stops and minimum connection time.
3. 3Whether baggage is included (carry-on and checked).
4. 4Which website will sell the ticket — airline direct vs OTA affects support and changes later.

1. 1Click the flight or price you want from the results list.
2. 2Your browser opens a new tab or redirects to an airline or online travel agency.
3. 3The partner site reloads the itinerary — confirm dates, times, and passenger count match what you picked.
4. 4Enter legal names exactly as on passports or government ID.
5. 5Add bags, seats, insurance, or other extras if you need them — skipping now can cost more at the airport.
6. 6Enter payment on the partner site. SkyLerb never sees your card number.
7. 7Save the confirmation email and screenshot the booking reference (PNR).
8. 8Download the airline app and add your trip using the confirmation number for check-in and alerts.

• Passenger names match travel documents — no nicknames unless they appear on the ID.
• Dates and times are correct — note AM/PM and time zone changes on international routes.
• Airports are correct — ORD vs MDW, JFK vs EWR, etc.
• Fare rules explain change and refund policies — screenshot them if non-refundable.
• Baggage allowance matches what you plan to bring.
• Contact email and phone on the booking are ones you monitor through travel day.
• Total price on the payment screen matches what you expected including all fees.

Real situations travelers run into. Follow the steps for your case:

SkyLerb cannot access airline reservation systems. Use this routing guide:

• Results never load — disable blockers, retry, or email us with your route and browser.
• Wrong airport suggested — type the 3-letter code (e.g. SFO) instead of the city name.
• Calendar will not open — try desktop site or another device; clear cache if stuck.
• Redirect opened a blank tab — allow pop-ups for skylerb.com and retry the click.
• Prices look unrealistic — verify on the partner site; report obvious errors with screenshots.
• Mobile layout issues — rotate device or use desktop for complex multi-passenger searches.

• Book only on HTTPS pages with a recognizable airline or agency domain after leaving SkyLerb.
• Never wire money or pay by gift card for flights — legitimate sellers take standard card payments on their site.
• SkyLerb support will not ask for your full card number or password by email.
• Verify visa and passport validity for international trips — comparison sites do not check immigration rules.
• Arrive at the airport early for international flights — documentation checks take time.

Gather this information so our team can help on the first reply:

1. 1Describe your goal — new search, understand a result, or website error.
2. 2Route: origin, destination, dates, number of passengers.
3. 3Device and browser (e.g. Android Chrome, Mac Safari).
4. 4Screenshots of any error or unexpected price.
5. 5For ticket issues: airline/OTA name, PNR, and what you already tried with them.
6. 6Best callback number and timezone if you want a phone follow-up.

SkyLerb agents help with comparison tools and website questions — not airline operations.

+1 (206) 152-5588 · support@skylerb.com · Contact Us

SkyLerb is an independent flight metasearch and comparison platform. We are not an airline, travel agency, or representative of any airline. Airline names and trademarks displayed on this website are the property of their respective owners and are used only to identify and compare available flight options; no affiliation or endorsement is implied. SkyLerb does not sell, issue, or process airline tickets. When you select a flight option, you are redirected to the applicable airline or third-party travel provider to complete your booking. SkyLerb may receive compensation from partners when users click through or complete a booking.